Customer Service, Administrative & HR Talent for Growing Teams

From front-line customer support to strategic HR and systems expertise, these professionals are ready to strengthen your team.

Customer Service & Call Center Professional

5+ years remote, high-volume inbound & outbound experience

Employee ID 76JW

• Handled 50–100 outbound calls daily driving shareholder engagement and voting outcomes
• Delivered inbound support in healthcare and insurance with accurate, compliant service
• Proficient in Salesforce, PureCloud, Genesys, HubSpot, Finesse/Jabber call environments
• De-escalated complex customer issues with empathy while maintaining service quality

Office Manager & Executive Support

Government and military administrative leadership experience

Employee ID 761M

• Oversaw administrative operations and teams while supporting senior leadership
• Restructured admin workflows, reducing errors and improving turnaround times
• Managed records retention and tracking for compliance across multiple departments
• Applied Lean Six Sigma principles to improve operations, logistics, and service delivery

Administrative & Human Resources Specialist

HR operations, compliance, and high-volume front-office support

Employee ID 6L5X

• Supported full-cycle HR functions including onboarding, interviews, audits, and HRIS accuracy
• Provided front-office and customer support in medical, corporate, and government settings
• Performed audits and data reconciliation using ADP, HRIS, EMR, and Excel systems
• Handled patient scheduling, check-ins, EMR routing, and HIPAA-compliant documentation

Human Resources & Talent Acquisition

10+ years supporting HR operations, recruiting, and compliance

Employee ID 7630

• Managed sourcing and recruiting for diverse roles across public and private sectors
• Ensured FAR and federal compliance through audits, reporting, and documentation
• Supported HR and EEO administration for 500+ employees in federal environments
• Oversaw HR operations, inventory, vendors, and workforce workflows to improve efficiency

Information Systems & Business Analyst

5+ years delivering AI, healthcare IT, and federal digital solutions

Employee ID 76G3

• Served as SAFe Product Owner, owning backlog, roadmaps, and user story delivery
• Supported compliance-heavy Agile delivery using Jira & Confluence across Dev, QA, UX
• Led process mapping and value-stream analysis to improve QA cycles 20%
• Applied SQL, Python, BI, NLP, and ML to data analysis and process modeling

Let’s put the right talent to work for you. Contact us today.