From front-line customer support to strategic HR and systems expertise, these professionals are ready to strengthen your team.
Customer Service & Call Center Professional
5+ years remote, high-volume inbound & outbound experience
Employee ID 76JW
- Handled 50–100 outbound calls daily driving shareholder engagement and voting outcomes
- Delivered inbound support in healthcare and insurance with accurate, compliant service
- Proficient in Salesforce, PureCloud, Genesys, HubSpot, Finesse/Jabber call environments
- De-escalated complex customer issues with empathy while maintaining service quality
Office Manager & Executive Support
Government and military administrative leadership experience
Employee ID 761M
- Oversaw administrative operations and teams while supporting senior leadership
- Restructured admin workflows, reducing errors and improving turnaround times
- Managed records retention and tracking for compliance across multiple departments
- Applied Lean Six Sigma principles to improve operations, logistics, and service delivery
Administrative & Human Resources Specialist
HR operations, compliance, and high-volume front-office support
Employee ID 6L5X
- Supported full-cycle HR functions including onboarding, interviews, audits, and HRIS accuracy
- Provided front-office and customer support in medical, corporate, and government settings
- Performed audits and data reconciliation using ADP, HRIS, EMR, and Excel systems
- Handled patient scheduling, check-ins, EMR routing, and HIPAA-compliant documentation
Human Resources & Talent Acquisition
10+ years supporting HR operations, recruiting, and compliance
Employee ID 7630
- Managed sourcing and recruiting for diverse roles across public and private sectors
- Ensured FAR and federal compliance through audits, reporting, and documentation
- Supported HR and EEO administration for 500+ employees in federal environments
- Oversaw HR operations, inventory, vendors, and workforce workflows to improve efficiency
Information Systems & Business Analyst
5+ years delivering AI, healthcare IT, and federal digital solutions
Employee ID 76G3
- Served as SAFe Product Owner, owning backlog, roadmaps, and user story delivery
- Supported compliance-heavy Agile delivery using Jira & Confluence across Dev, QA, UX
- Led process mapping and value-stream analysis to improve QA cycles 20%
- Applied SQL, Python, BI, NLP, and ML to data analysis and process modeling
Let’s put the right talent to work for you. Contact us today.